Privacy Policy

Last updated: 06 November 2025

This Privacy Policy explains how Kent End of Tenancy Cleaning ("we", "us" or "our") collects, uses, and protects your personal data. We are committed to safeguarding your privacy and complying with the UK General Data Protection Regulation (UK GDPR) and the Data Protection Act 2018.

Who We Are

Kent End of Tenancy Cleaning provides professional end of tenancy cleaning services across Kent. We are the data controller for the personal information you provide. If you have any questions about this policy, or wish to exercise your rights, contact us at:

Email: kentendoftenancycleaning@outlook.com

Personal Data We Collect

We may collect and process the following types of personal data:

  • Identity Data: name
  • Contact Data: email address, phone number, property address
  • Booking Data: service requests, preferred dates, job details
  • Payment Data: processed securely by third-party providers
  • Technical Data: IP address, browser type, device information
  • Usage Data: pages viewed, interactions with our website

How We Collect Your Data

We collect data in the following ways:

  • Directly from you when you contact us, request a quote, or book a service
  • Through our website contact and quote forms
  • Via cookies and analytics tools when you use our website

How We Use Your Data (Lawful Basis)

We use your personal data for the following purposes:

  • To provide quotes and deliver services (Contract)
  • To communicate with you regarding bookings and enquiries (Legitimate Interest)
  • To improve our website and user experience (Legitimate Interest)
  • To send occasional service updates or offers (Consent)
  • To comply with legal obligations (Legal Requirement)

Cookies & Website Tracking

Our website uses cookies and similar technologies to improve user experience and analyse site traffic. You can change your cookie settings at any time via your browser. For more information, see our Cookie Policy.

Data Sharing

We do not sell your data. We may share your data with trusted third parties where necessary to deliver our services, such as:

  • Payment processors
  • Email and booking platforms
  • Website analytics and hosting providers

All data processors operate under GDPR-compliant agreements.

Data Storage & Retention

We store your data securely and retain personal information only as long as necessary for the purpose collected, typically up to 6 years for business and tax record compliance.

Your Data Protection Rights

You have the right to:

  • Access the personal data we hold about you
  • Request correction of inaccurate data
  • Request erasure of your data (where legally allowed)
  • Withdraw consent for marketing at any time
  • Object to or restrict processing of your data
  • Request data portability to another provider

To exercise any of these rights, contact us at info@kentendoftenancycleaning.co.uk.

External Links

Our website may include links to external websites. We are not responsible for the privacy practices or content of third-party sites.

Policy Updates

We may update this Privacy Policy from time to time. Any changes will be posted on this page with an updated "Last Updated" date. We recommend reviewing this page periodically.